Privacy Policy

1. Introduction

Agape Love Ministries (“ALMs”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store and safeguard your personal information.
This Privacy Policy explains what data we collect, why we collect it, and how we protect it when you visit our website, make a donation, become a volunteer, or contact us.

By using our website, you agree to the terms described in this Privacy Policy.


2. Information We Collect

We may collect the following types of personal data:

2.1 Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation details (amount, payment method, confirmation)

  • Volunteer application information (skills, motivation, availability)

  • Messages or inquiries sent through forms

2.2 Automatically Collected Information

When you use our website, we automatically collect:

  • IP address

  • Device information

  • Browser type

  • Geographic location (approximate)

  • Pages visited

  • Time spent on each page

  • Cookies and tracking technologies

2.3 Donation Information

If you donate via PayPal, Zelle, Pix, bank transfer or other external payment platforms, we do not store your full payment details, such as credit card numbers or bank passwords.
Payment processing is handled securely by third-party providers.


3. How We Use Your Information

We use your personal data to:

  • Process donations

  • Confirm and record payment information

  • Respond to your messages and inquiries

  • Register volunteers and assess applications

  • Improve our website and user experience

  • Send updates, newsletters, and information about our projects (only if you opt-in)

  • Maintain internal records

  • Ensure safety, legality and compliance with applicable regulations

We do not sell, rent or trade your personal data under any circumstances.


4. Legal Basis for Data Processing

Depending on your country, data may be processed under the following legal bases:

  • Consent (you agree to provide information)

  • Legitimate interest (operating our mission as a humanitarian organization)

  • Contractual necessity (processing donations or volunteer forms)

  • Legal compliance (maintaining financial and tax records)


5. Sharing of Information

We may share data only with:

  • Trusted service providers (email platforms, hosting, payment processors)

  • Legal authorities when required by law

  • Internal ALMs staff working on global projects

We never sell or share your information with third parties for marketing purposes.


6. International Data Transfers

Because ALMs operates globally (USA, Mexico, Brazil and other regions), your data may be stored or processed in different countries.
We ensure that all data transfers comply with international privacy standards, including GDPR and LGPD, and that your information remains secure.


7. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance navigation

  • Improve user experience

  • Analyze website traffic

  • Personalize content

You can disable cookies through your browser settings at any time.


8. Data Security

We implement security measures to protect your information, including:

  • Encrypted data transmission (HTTPS)

  • Secure hosting environments

  • Limited access to personal data

  • Regular system monitoring

  • Compliance with security practices of payment processors

Despite our efforts, no system is 100% secure, but we take all reasonable measures to protect your data.


9. Data Retention

We retain personal data only for as long as necessary to:

  • Process donations

  • Maintain legal and financial records

  • Manage volunteer applications

  • Provide ongoing communication (if authorized)

You may request deletion of your data at any time.


10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent

  • Object to data processing

  • Request a copy of your data (data portability)

To exercise any of these rights, contact us at:

📧 info@almsnet.org


11. Third-Party Services

Our website may include links to:

  • Donation platforms (PayPal, Mercado Pago, Zelle, Pix)

  • Social media accounts

  • External resources

These third-party services have their own privacy policies.
We recommend reviewing their terms before submitting personal information.


12. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If we discover such data was collected, we will delete it immediately.


13. Changes to This Policy

ALMs may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated revision date.